Service Management

Industry Leading Solutions

A leader for the 5th consecutive time in the Gartner 2020 Magic Quadrant for Field Service Management, IFS offer world class workforce optimization solutions along with unrivalled breadth in service management capability. Equip your business to tackle even the most complex use cases and accelerate your digital transformation goals with the global service management leader.

Personalized and Configured for Providing Faster Response

IFS knows service, which means we know that no two companies execute field service in the same way. Our solution platform can be easily configured to map even the most complex service use cases and offers cloud and on-premise deployment options.

From first call to final sign off, your customers expect a personalized, connected service. To deliver it, you need a true end-to-end solution that improves business efficiency, ensuring fast response times and real-time reactivity. From managing works orders, parts and assets to contracts, warranty, invoicing and billing, IFS brings you a complete, connected field service management software – so that you can deliver exceptional service to every customer, every time.

 

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