Business innovation must not stop because of a pandemic. Likewise, PT. Hitachi Astemo Bekasi Mfg. in Indonesia (formerly PT. Showa Indonesia Manufacturing, a leading shock absorber manufacturer in Indonesia and worldwide) continues to carry out a digital transformation through information technology. At the beginning of 2022, PT. Hitachi Astemo Bekasi Mfg. in Indonesia upgraded the IFS Applications system that has been used for more than 12 years. With IFS Application 10, the company can take advantage of the latest features with many business processes improvements and an intuitive and easier-to-use UX such as IFS Lobby. The newest version of the IFS Application is also ready to support company programs such as automation and IoT programs. Built-in and configurable APIs will make the company easier to integrate with many automated and computerized equipment or devices.

The project was delayed due to pandemic issues, which restarted in mid-2021. The modules implemented were quite complex, including sales, distribution, purchasing, production, maintenance, and accounting & finance. There are more than 200 users who use the system, with operations working non-stop for 24 hours. According to Bhakti Utama, project manager from PT. Hitachi Astemo Bekasi Mfg., this project aims to improve the system capabilities and reduce the risk due to some end of support software and hardware. The IFS system is critical because it is the backbone of all existing business processes, operates 24 hours, and is integrated with systems that connect with customers and suppliers. We are confident that our updated system will provide many improvements, compliance, and reliability, just like the previous version that we have been using for years.

Furthermore, Thomas D. Susmantoro, President Director of PT. IFS Solusi Integrasi, said Go live at the beginning of this year was very special for us, especially during a pandemic that still exists with various new variants. It proves that our customer and we have adapted to this situation and be agile. We are proud to partner with companies seeking new opportunities in innovation, adapting, and winning in business challenges that are still facing uncertainty due to this outbreak. It is also in line with the motto of our principal, IFS, #MomentOfService.

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